FAQs

1. How can I contact you?

You can reach us by emailing us at lifeliveus@gmail.com. We're here to help with any questions or concerns you may have!

2. Where are your products shipped from?

Our products are shipped from various locations to ensure timely delivery. We work with trusted suppliers to bring you the best bathroom solutions.

3. What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If you need to initiate a return, please contact us at lifeliveus@gmail.com.

4. Can I get a refund on my product?

Yes! If your return is approved, you’ll be refunded on your original payment method within 10 business days. Just make sure to follow our return process!

5. What should I do if my item is damaged or defective?

If you receive a damaged or defective item, please contact us immediately at lifeliveus@gmail.com so we can evaluate the issue and make it right.

6. Are there any items that cannot be returned?

Yes, certain items like perishable goods, custom products, and personal care items cannot be returned. If you have questions about a specific item, feel free to reach out!

7. How long does shipping take?

Shipping times can vary based on your location and the supplier's location. Typically, you can expect your order to arrive within 5-14 business days.

8. Can I exchange my item for a different one?

The fastest way to get a different item is to return the one you have and make a new purchase once the return is accepted.

9. Do you offer international shipping?

Yes, we do offer international shipping! Please check our shipping options at checkout for more details.

10. What if I have more questions?

If you have any other questions or need further assistance, don’t hesitate to contact us at lifeliveus@gmail.com. We’re here to help!